Cookie Policy

Last updated: 05/01/2025

This Cookie Policy explains how Ardenholt & Co (“Ardenholt”, “we”, “us”, “our”) uses cookies and similar technologies on ardenholt.co.uk. It should be read alongside our Privacy Policy.

By clicking “Accept” on our cookie banner or by adjusting your preferences, you agree to our use of cookies as described here.

1. What are cookies?

Cookies are small text files placed on your device (computer, tablet or phone) when you visit a website. They are widely used to make websites work, improve efficiency and provide information to site owners.

Similar technologies (such as pixels, tags and local storage) are treated in this policy as cookies.

2. Types of cookies we use

We group cookies into the following categories:

a) Strictly necessary cookies

These cookies are essential for the operation of our website and online shop. They enable things like:

Remembering what’s in your shopping basket.
Processing checkout and payment.
Keeping you logged into your account.
Applying security settings and load balancing.

Because they are necessary to provide the services you request, they do not require your consent, but you can’t disable them through our cookie banner without affecting site functionality.

b) Performance and analytics cookies

These cookies help us understand how visitors use our website so we can improve it – for example:

Which pages are visited most often.
How visitors move around the site.
How people find us (search, social media, etc.).

We use tools such as analytics services to collect this information in an aggregated way. Where these cookies are not strictly necessary, they are treated as non‑essential and only set with your consent.

c) Functionality cookies

These cookies allow the site to remember choices you make (such as language, region or saved details) and provide enhanced, more personal features. They may also be used to provide certain optional features in the shop.

These cookies are optional and will only be used if you consent.

d) Advertising and social media cookies

If we use advertising or social media cookies, they help us:

Show relevant ads or content based on your browsing.
Measure the effectiveness of campaigns.
Enable “like” and “share” features through social networks.

These cookies can track your browsing across different sites and will only be set with your explicit consent. You can refuse them without affecting your ability to browse or shop on our site.

3. Cookies we set

Examples of cookies used on ardenholt.co.uk may include:

Session cookies – temporary cookies that expire when you close your browser and are used for things like managing your basket and navigation.
Persistent cookies – remain for a set period to remember preferences or recognise you when you come back.
First‑party cookies – set by our website.
Third‑party cookies – set by services we use (for example analytics providers or payment services).

We will maintain an up‑to‑date list of the main cookies used (name, purpose, duration and type) in a separate cookie table, accessible from this page.

4. How we obtain consent

When you first visit our website, you will see a cookie banner:

Non‑essential cookies (analytics, functionality beyond what’s strictly necessary, advertising, social) are turned off by default.
You can choose to “Accept all”, “Reject non‑essential cookies” or manage your choices by category.
You can change your mind at any time using the “Cookies” link or icon in the footer to revisit your preferences.

Consent must be freely given, specific, informed and unambiguous. We do not make access to our site conditional on accepting non‑essential cookies.

5. Managing cookies

You can control cookies in several ways:

On our site: use the cookie banner or preference centre to opt in or out of non‑essential cookies.
In your browser: most browsers allow you to view, delete or block cookies site‑by‑site. Please note that blocking all cookies may affect the functioning of our website.
Third‑party tools: some advertising networks and analytics providers offer their own opt‑out mechanisms.

Instructions for managing cookies can usually be found in your browser’s Help section.

6. Third‑party cookies

Some cookies are set by third parties over which we have limited control, for example:

Analytics providers.
Payment gateways.
Embedded content (e.g. video, maps).
Social‑media platforms.

These third parties may use cookies in accordance with their own privacy and cookie policies. We encourage you to review those policies for details of how they handle your data.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example if we introduce new cookies or if the law or guidance changes. Any updates will be posted on this page with a new “Last updated” date. We recommend you check back periodically.

8. Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: info@ardenholt.co.uk
Post: Ardenholt & Co, 21 Ellis St, London SW1X 9AL, United Kingdom